Privacy Policy

1. Who is responsible for your data

The controller within the meaning of the General Data Protection Regulation (EU) 2016/679 ("GDPR") is:

Hebei Aoxin Pump Industry Co., Ltd.
No. 89 Wenchang Street, Zone 2, Dongxiang Village, Shifo Town, Anguo City, Hebei , China
Email: sales@aoxinpump.com
Phone: +86 159 0323 8090

2. Our contact in the European Union

For questions about this policy, or to exercise any of the rights described below, you can reach our European contact:

Tel: +1 647 745 1388
Email: sales@aoxinpump.com

3. What data we process

This website has no contact forms, no newsletter, no user accounts, no cookies and no third-party tracking. There is nothing to fill in and nothing is stored about your visit beyond standard server logs. The only personal data we process is:

• Server and CDN logs generated whenever any website is visited: IP address, browser type, requested page and timestamp. These exist for security and availability reasons, are held by our hosting provider and are not used to identify visitors.
• Correspondence you send us — if you email us or contact us by phone or messaging app, we process the content of that message and your contact details in order to reply.

We do not use tracking pixels, advertising cookies, analytics services, embedded videos, maps or live-chat widgets.

4. Why we process it, and on what legal basis

Purpose	Data	Legal basis
Keeping the website secure and available	Server and CDN logs	Art. 6(1)(f) GDPR — legitimate interest in IT security
Answering your message and preparing a quotation	Correspondence you sent us	Art. 6(1)(b) GDPR — steps prior to entering a contract
Technical and commercial follow-up on an open request	Correspondence you sent us	Art. 6(1)(f) GDPR — legitimate interest in responding to business requests

5. Who receives your data

We do not sell personal data and we do not share it for advertising. Data is passed only to service providers acting on our instructions under Article 28 GDPR:

• Hosting and CDN — Cloudflare, Inc., for delivery, security and the log files described above.
• Email — our business email provider, which handles the messages you send and our reply.
• Professional advisers — where necessary for a specific legal claim.

A current list of processors, including their locations, can be requested at sales@aoxinpump.com.

6. Transfers outside the European Economic Area

Our company and part of our service providers are located outside the EEA. Where personal data is transferred to a country without an adequacy decision, the transfer is based on the European Commission's Standard Contractual Clauses (Implementing Decision (EU) 2021/914) together with supplementary technical measures such as transport encryption and access restriction. A copy of the safeguards can be requested from us.

7. How long we keep it

• Server and CDN logs — deleted automatically on a rolling basis, typically within 30 days.
• Email correspondence — kept for as long as needed to handle your request; if no business results, correspondence is deleted after 24 months.

8. Your rights

You have the right to:

• obtain confirmation of whether we process your data and receive a copy (Art. 15);
• have inaccurate data corrected (Art. 16);
• have your data erased (Art. 17);
• restrict processing (Art. 18);
• receive your data in a structured, machine-readable format (Art. 20);
• object to processing based on legitimate interests (Art. 21).

To exercise any of these, write to sales@aoxinpump.com or to our European contact. We respond within one month; where a request is complex this may be extended by two further months, and we will tell you if that happens.

9. Right to lodge a complaint

You may complain to a data protection supervisory authority, in particular in the EU member state where you live, work, or where the alleged infringement occurred. You can also contact our European contact first, who will help route the matter.

10. Automated decision-making

We do not carry out automated decision-making within the meaning of Article 22 GDPR, and we do not build profiles of website visitors.

11. Cookies

This website does not set or read cookies, and it does not use similar technologies such as localStorage for tracking. Details are in the Cookie Policy.

12. Changes to this policy

If our processing changes, we update this page and the version number shown at the top.